![]() ![]() ![]() Worse yet, there have been cases of some cleaners causing permanent damage to the home by using harsh chemicals on delicate surfaces and without the necessary experience. Unfortunately, there are many cleaning companies who leave this part out of their quote to make their prices seem cheaper or because they don’t know what a builder’s clean consists of. This stage also takes the most amount of time. You can easily tell when a new home has had a final detail clean because the difference is noticeable. The final clean is what will give your home that showroom quality look. It involves removing trade defects such as cement splatter on walls, straightening grout lines and removing grout marks on tiles, detailing tiles, paint marks from floorboards, etc. This is the final stage and differentiates a real builder’s clean from a normal house clean. Many builders also use a sparkle clean service before a client visit so that any trade imperfections can be easily spotted. cleaning up all the dust so floors or tiles can be laid). ![]() It is usually done halfway through the building process (e.g. ![]() This initial stage of builders clean involves removing rubbish, dust and debris from all surfaces of the building. Very dissatisfied with the service and I would avoid if you're looking for a quality service.How is sparkle cleaning different from regular cleaning?Ī sparkle clean comprises of two important stages: Initial or Rough Clean After we raised our concerns we were told we would receive no partial refund or a refund for the oven cleaning at least as "we had check the flat the previous day" which we had no time to because they were so late. The worst of all was the oven was left completely untouched and we had to do the job we paid £20 extra for them to complete. Carpet cleaned both bedroom's except anywhere just under the bed and rubbish left there too. Then next day we received it back but when we properly checked the flat we realised they missed multiple areas in the bathroom, mainly being the shower drain cover, soap/shampoo dispensers and mirrors. After calling Christophe he said they would get back to us if they found it. We went up to our flat to retrieve a sweeping brush we left but found it missing. The companies are Sparkle Professional Cleaning Service Incorporated, Ugc Universal Global Consultants LLC, and Versalglo. We then had to push back our plans as we were moving into our new property and didn't have time to check the flat after the service was completed. Chrisophe told us they would come for 10am, he was 2 hours late. We paid extra for carpets and oven cleaning as they needed to be done. Amy’s amazing Strong, clear headed planner, arrives with her equipment in a bucket and a smile on her face. We paid for the "End of tenancy" service as we were moving out, on the frontline cleaners website they state they clean top to bottom and provide a customer satisfaction guarantee. Good riddance!ĭisappointing quality, didn't full-fill what was outlined on their website. Talked to her boss Christophe and he couldn’t solve the issue for a whole week and was pretty unresponsive and rude! I am gladly taking my business elsewhere. I had an issue with the cleaner being unreliable and not showing up. I would not have minded but the fact that she did not think to ask?! I still provided her with a bottle of lotion that she could use. She opened a new vaseline and helped her self to it. She’d work for 2 hours and ask that I pay for 3 because “this is how cleaning works”. She’d throw away the kids toys and sucks in the bin unless I catch her do it. Pretend like she doesn’t hear me when I instruct her to do anything. Their cleaner Aisha would come and comment negatively on my house so that I’d hear which is sooo unprofessional and uncalled for. Awfully greedy and rude people! They give different pricing to different people for the same service and call it negotiation. ![]()
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